At LH Lending, we strive to provide services to our customers in a secure and responsible manner. As we built an industry only pre-tax and post-tax lending platform, HSA and other benefits administration solutions, as well as customer facing web and mobile interfaces, we’ve done it with security built into the architecture and our processes. LH Lending is committed to protecting the confidential information, data integrity, and transparency of our operations.
This page goes over our approach to securing PII against cyber-attacks—combining secure design and quality engineering practices, developing strong connections with the cybersecurity community, and developing a world-class Risk & Compliance process.
LH Lending follows industry accepted best practices when it comes to security. We established joined internal operations between SREs, NOC and Software Engineering teams to implement and deploy controls designed to secure the perimeter of our systems and minimize the threat of attacks.
Our Fraud Prevention Operation is employing the best practices of fraud prevention and cybersecurity monitoring through rigorous security training and systematic monitoring to identify and secure the data of our clients.
LH Lending Compliance department operates at the enterprise level: managing operational, financial, and security risks for the entire company. They interface with internal and external audit entities and implement state of the industry transparent operation.
LH Lending created a robust Incident Management and Communication policy that was certified by our banking institution.
LH Lending developed the Data Privacy policy based on the detailed analysis of government regulations and validated by rigorous audits. Our state-of-the-art technology teams build systems with security and privacy in mind. The Privacy Policy can be found here
LH Lending encourages security researchers to report discovered issues with LH Lending systems by reporting them to securityreporting@lanehealth.com.
